A long path from click to customer
The business operates several product brands. Its buyers research carefully, and sales teams qualify each lead well after the first visit. Ad platforms that only see a form fill learn very little from that.

Case study · B2B software
Central Innovation supplies design and manufacturing software to architects, engineers and manufacturers in Australia and NZ. A lead is only qualified by sales long after the click, so measurement mattered as much as media.
The business operates several product brands. Its buyers research carefully, and sales teams qualify each lead well after the first visit. Ad platforms that only see a form fill learn very little from that.
Conversions rose 434%, from 361 to 1,926. Cost per conversion fell 74%, from $189 to $48. A twelve-month partnership review was delivered in June 2026 and the work continues.
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